Dear customers, kindly response questions of machines before inquiry: (1).What kind of product do you need to weigh or pack? (2)What is the target weight per box?(gram/box) (3)What's your boxes type and boxes size?(Length*Width*Height) (4)The Packing speed is required?(box/min) (5)The room size for putting machines (6)The power of your country(Voltage/frequency) ,any picture show me,If possible? Generally speaking,we could customize a solution method for your special demands .
Yes,there are no limits in our machine ,we can upgrade machine functions or improve technical assistance according to client’s on-site practical demands ,this is our greatest difference from many other food packing machine manufacturers.
Our machine manufactured strictly according to national and international standard . We have product CE and ISO certification . We take a test on every product before deliver.
Whole machine is 1 year. In warranty period, We will send the part free to replace the one that is broken .
(1),Numerous professional packing videos ,giving you direct feeling of our machine (2),Free packing solution from our professional engineer (3),Welcome to visit our factory and discuss face to face about packing solution and testing machines.
(1),We will provide standard training video ,training PPT,Instruction Manual . (2),Installing and training services:We will train your engineer to install our machine .Your engineer can come to our factory or we dispatch our engineer to your company . (3),Trouble shooting service:Firstly online instruction ,if you still can not fix the problems ,our engineer will go there if your need us to support .and the round trip flights tickets and accommodation fees will be afforded by clients . (4),Spare parts replacement :For machine in guarantee period ,if spare parts are broken ,we will send you the free new parts .
We can dispatch engineer to install the machine if you need, buyer will afford the cost in buyer's country and round-trip air tickets. The compensation for engineer will be USD100-200USD/Day according to country .
Our payment is T/T and L/C. 50% is paid by T/T as deposit.50% is paid before shipment
We usually needs 35-50days about it ,depends on your quantity .
Outside packing with wooden case,inside packing with film . Shipping can be Sea ,air ,train ,etc.